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ACADEMIC POLICIES
This section serves as your compass, outlining the academic policies and guidelines that shape your educational experience. These policies are designed to ensure fairness, consistency, and a level playing field for all students. We encourage you to familiarize yourself with these essential principles as they empower you to make informed decisions, excel in your studies, and contribute positively to our academic community. At Wholistic Health Training, we believe that a clear understanding of our academic policies sets the foundation for a successful and enriching journey through higher education.
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What is the Code of Conduct?The Student Code of Conduct sets out the standards of conduct expected of students. It holds individuals and groups responsible for the consequences of their actions. Failure to fulfill these responsibilities may result in the expulsion from the school or disciplinary actions deemed fit. All members of this community are expected to conduct themselves in a manner that contributes positively to an environment in which respect, civility, diversity, opportunity and inclusiveness are valued, so as to assure the success of both the individual and the community. This code applies to any student enrolled in a diploma program, credit course, certificate program at NAKH and including all domestic and international students.
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Prohibited ConductProhibited conduct under the Code includes: Assaulting, harassing, intimidating, or threatening another individual or group Endangering the health or safety of others Stealing, misusing, destroying, defacing or damaging college property or property belonging to someone else Disrupting college activities Using college facilities, equipment, services or computers without authorization Making false accusations against any member of the college Supplying false information to the college or forging, altering or misusing any college document or record Storing, possessing or using real or replica firearms or other weapons, explosives (including fireworks), ammunition, or toxic or otherwise dangerous materials on college premises Using, possessing or distributing illegal drugs Violating provincial liquor laws Hazing Encouraging, aiding, or conspiring in any prohibited conduct Failing to comply with a disciplinary measure or disciplinary measures imposed under the procedures of this Code
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What is the attendance policy?Attendance and participation are integral components to being successful at NAKH. All students are expected to attend all their classes for the duration of their program and must take the required steps to not be late. Should a student find themselves late or unable to attend classes that day, they must inform the school directly. Students are required to leave a message if they are unable to reach a staff member.
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When are absences and illnesses excused?Absences and/or illness will only be excused when NAKH is provided with corresponding documentation supporting the absence. NAKH has the right to withdraw a student from our program should we feel that they have fallen too far behind and/or if we do not hear from the student in regard to unexcused absences.
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When is a student considered withdrawn from a program?A student is considered withdrawn from the program when/if: The student misses 5 consecutive days without contacting NAKH before or during the absences to provide a reasonable excuse The student with a reasonable excuse misses 30 consecutive days If the student has less than 60% overall attendance in the classes
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I went to another college previously. Will my classes transfer over?If you have attended another institution and are wanting to transfer to NAKH, we must see certification and/or transcripts from the previous institution attended. Transferring does not guarantee acceptance into our program. If you have not attended the required classes at your previous institution, you will be required to do so at NAKH, regardless of the year of study you are in.
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I studied in a different country. Will my classes or credits transfer over?If you have attended another institution outside of Canada and are wanting to transfer to NAKH, we must see certification and/or transcripts from the previous institution attended. Because your previous education may not be equivalent to Canadian Education, transfer credits are not always given. Transferring also does not guarantee acceptance into our program. If you have not attended the required classes at your previous institution, you will be required to do so at NAKH, regardless of the year of study you are in.
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Security on Campus:Your safety is our top priority. At NAKH, we've implemented robust physical security measures to provide you with a secure and tranquil learning environment. Our facilities are equipped with surveillance systems, controlled access points, and responsive security personnel, ensuring that you can focus on your studies with peace of mind. We're committed to creating a space where you can thrive without concerns, and where your holistic well-being remains at the heart of our campus community.
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Security of Files and Personal Information:Security of the school and the student's information is a priority for NAKH. NAKH retains your student records in a secure manner for 3 years after graduation and your credentials received for the lifetime of the institution to facilitate any requests confirming your record and for potential employers. Before, during or after, we do not share your personal information with anyone besides Alberta Education in line with the Freedom of Information and Protection of Privacy Act (FOIP). If you request your information from the school, it will be given only to you, unless we have written consent to give it to someone else you determine.
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What is the student complaint process?It is very likely that there will be disagreements, conflicts, and complaints in large groups, although we hope situations like these do not occur. However, as an educational institution we want to listen to your complaint, as well as help you find a solution. It is the Student's Responsibility to attempt to deal with the problem directly, and if the problem is not resolved then they must follow our procedure.
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For complaints related to course grades, conduct of classes, or matters regarding the course:Speak directly to the instructor to try and find a solution. We understand that not all students may feel comfortable speaking directly to the instructor or are not satisfied with the meetings they may have with the instructor. The next step is to book and appointment with our director. If nothing can be resolved in these two meetings, then there will be a meeting with both instructor and the director to find a solution to your problem.
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For complaints with our staff:Speak directly with the individual that you have a conflict with and attempt to resolve the matter in a mature way, without debating who is at fault. If the problem is not solved, you can provide a written statement to our director addressing the who, what, why as well as the where regarding to the conflict. The institution would prefer a written statement, as it is more reliable than a verbal statement. It is our duty to inform you that these statements will be confidential and stored in our records. If you feel you are being discriminated against your race, gender, religion please contact the director immediately, as the institution has a zero tolerance policy towards discrimination.
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For complaints with our students:If a student is feeling threatened or bullied the student must inform the instructor immediately. If there is a disagreement, or conflict with another student, the student must speak directly to the other student in attempt to find a solution. If a solution is not found between the two students, the instructor must be informed immediately. If the students, and the instructor cannot find a solution, the students must provide a written statement to the institution and a meeting will be arranged.
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When do I get put on Academic Probation?Students are put on academic probation the moment they fail a class. Our updated Academic Probation program—a supportive initiative designed to assist students who may encounter academic difficulties. We believe that setbacks can be transformed into opportunities for growth and transformation.
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What is our Academic Probation Program?Our Academic Probation program is not a punitive measure, but a collaborative effort between students and our experienced instructors and advisors. This program is your chance to engage in a personalized learning experience that focuses on identifying areas for improvement and setting achievable goals. By addressing the challenges head-on, we empower you to overcome obstacles and emerge stronger and more confident. With a holistic approach to well-being, our Academic Probation program is committed to helping you flourish, both academically and personally. We're dedicated to providing the resources, guidance, and support necessary to help you succeed in your journey towards becoming a skilled professional in the field of massage therapy and holistic services. At NAKH, we view Academic Probation as a steppingstone towards achieving your full potential. We're here to stand by your side, ensuring you have the tools and encouragement needed to thrive.
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Will Academic Probation Show on my Transcript?If you find yourself on academic probation, it's important to know that this status is indicated discreetly on your transcript. This serves as a reminder of your resilience and your commitment to growth. As you work to regain good standing, remember that academic challenges are opportunities for personal and academic development. Our academic advisors are here to help you navigate this journey and provide the guidance you need to succeed. Your transcript reflects not only your academic achievements but also your determination to overcome obstacles.
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